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Milan Kmezic

Position:
Chief Operating Officer
Experience:
Over 25 Years
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Milan Kmezic is the COO of Eastern Point Trust Company, bringing 25+ years of global experience in technology leadership, digital transformation, and operational strategy. He specializes in building scalable systems, driving efficiency, and leading complex transformation programs across highly regulated sectors.

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Milan Kmezic serves as Chief Operating Officer of Eastern Point Trust Company, bringing more than 25 years of global experience in technology leadership, digital transformation, and organizational strategy. His career has spanned North America, Europe, and Asia, providing him with a unique perspective on operational excellence and innovation across diverse markets.

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Milan is recognized for his expertise in transformation leadership, combining deep technical knowledge with a passion for developing talent and building high-performing, inclusive teams. Before joining EPTC, he served as Portfolio Director for Beneficiary Services at Leidos, where he provided strategic leadership and operational oversight for mission-critical federal programs. Earlier in his career, he held the role of Chief Technology Officer at ACG, where he advised the CEO on enterprise-wide technology direction, led government delivery programs and implemented AI-driven processes to enhance efficiency, compliance, and service outcomes.

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His extensive background includes serving as Managing Director for international operations, where he oversaw complex transformation initiatives and strengthened cross-border teams. Milan’s leadership reflects a commitment to innovation, efficiency, and service excellence—qualities that directly support Eastern Point Trust Company’s position as the nation’s leader in settlement trust administration.

Meet The Team

At Eastern Point Trust Company, our strength is the deep expertise behind every solution we deliver. Our team brings decades of experience in trust administration, tax strategy, and settlement innovation, supported by a trusted network of external experts.

Ned Armand
CEO
Joe Sharpe
President
Sam Kott
Vice President and Corporate Counsel
Rachel McCrocklin
Chief Trust Officer
Milan Kmezic
Chief Operating Officer
Clay Miller
Chief Technology Consultant
Tabitha Ward
Senior Operations Manager
Robin Baldwin
Financial Services Compliance Officer
Leslie Hanson
Senior Operations Manager
Viktoria Wilkins
Client Services Director

You Have Needs,
We Have Expertise

Discover trust and settlement solutions you won’t find anywhere else – thoughtfully designed to protect assets, simplify processes, and deliver peace of mind.
Expert guidance, every step of the way.

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Email Support to VerifyCall (855) 760-2172
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(855) 222-7513
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support@easternpointservices.com
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